Contractor In Charge

 With Contractor in Charge, you can focus on doing what you do best—providing a service and assisting your clients. Meanwhile, our team will be active behind the scenes, helping you run your daily operations and grow your business through regular profits!

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Contractor In Charge | Three Ways to Not Suck as an Answering Service for Plumbers

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This article was shared by Contractor In Charge owner Lynn Wise. It’s not easy to build an effective answering service for plumbers. Just ask Lynn Wise, Founder, and CEO of Contractor In Charge. Lynn has created a reputable and reliable answering service from the ground up. It took a major effort rather than her just jumping into it. It took her combined experience as an employee at Yellow Pages and IBM, as well as being co-owner of a plumbing and heating company. This helped Lynn to perfect the process. Remember that the customer always comes first While routine maintenance may not be a significant stressor for customers, many plumbing calls are emergency calls made when something goes wrong. At that moment, customers need two things – a fast response and a solution that works. If you can provide both, you are well on your way to success. Creating the capacity to offer a fast response is the first step. Lynn Wise, Founder, and CEO of Contractor In Charge points out that if you can...
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Contractor In Charge | When Homeowners Consider Multiple Estimates

This content is shared by Contractor In Charge. “Thank you for providing me with your estimate. I’ll make my final decision after I gather the rest of my quotes.” It’s something that home service providers hear all the time. Homeowners who say this is playing it smart, ensuring that each service contractor they call feels compelled to give their best price, their best service, their best value. It also frees the homeowner from having to listen to a lot of pushy sales rhetoric. But what’s great for the homeowner can sometimes be rather frustrating for the home service contractor. Simply put, you want to beat out your competitors—and when a homeowner is weighing multiple quotes, you want to make sure yours is the one they pick. What can you do to make that happen? Beating Out Your Competition Here are a few guidelines to keep in mind. Affirm the homeowner. Don’t speak ill of your competitors, and don’t let the homeowner know that you’re frustrated with them. Instead, tell them they...
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